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March 15, 2020 · New protective measures at NECS

We have put systems in place to keep you, your family, and our staff safe during this time. With your help, we can keep NECS patients and staff healthy. 


Our Kennebunk Office

This weekend, we became aware of a positive test for COVID-19 that was connected with our Kennebunk office. Working on recommendation from the Maine Centers for Disease Control, we are advising all patients who were in our Kennebunk office last week to stay home and monitor for any symptoms. NECS staff will be reaching out by phone as quickly as possible.

Your safety is our top priority. Our Kennebunk office will be closed for two weeks while we clean and disinfect it. Patients with upcoming treatment appointments in Kennebunk will be seen in our Scarborough office instead. 

Staff and Patient Masking

NECS staff members wearing masks

Starting Monday, 3/16, when you come to one of our offices, you will see that all staff are wearing masks. This is to keep us from spreading germs to you. 

Our physicians also strongly recommend that if you are a current patient in treatment, you wear a mask anytime you must leave your home. 


Follow-Up and Survivorship Visits

If you have a 6- or 12-month follow-up visit scheduled with us, or a survivorship visit, we will be in touch with you to arrange for a telemedicine visit. 


In-Office Visitor Restrictions

Until further notice, for the safety of patients, only one adult visitor per patient - if needed - will be permitted at office and treatment visits. Children under 18 are not allowed inside our offices during this time. Any visitor who comes to our offices will need to follow the same screening procedure as our patients.


Patient and Visitor Screening

We are asking all NECS patients to answer three questions before they come in for an office visit:  

1. Have you or a family member traveled on a plane, or been on a cruise ship in the past 14 days? 

If you or a family member have traveled on a plane or been on a cruise ship, our policy is that you wait 14 days after you return from your trip before you come in for an appointment. Please call us at 207-303-3300 so we can help you reschedule. 

2. Do you have any respiratory symptoms similar to cold or flu? This could include cough, fever, or difficulty breathing. 

If you experience these symptoms in a severe way, are otherwise concerned about your symptoms, or have reason to believe you were exposed to someone known to have COVID-19, please call our office at 207-303-3300 before coming in. We can help determine the right course of treatment for you, and limit the spread of infection. 

3. Have you had contact with someone who has been exposed to, or tested positive for COVID-19? 

If you had contact with someone who has been exposed to or tested positive for COVID-19, please call our office at 207-303-3300 before coming in. We can help determine the right course of treatment for you, and limit the spread of infection.

Even if you (and your visitor, if you must have a visitor with you) answer "no" to these questions, you will be asked to wear masks while in our offices. We will provide masks.

We are continuing to monitor the COVID-19/Coronavirus situation and will keep you updated as things change. 

You can find the most up-to-date Coronavirus information on the CDC website. 

If you have any questions about your care, please call us at 207-303-3300. 


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